Under what premise and purpose does GEA currently work and design products and services?
At the heart of GEA's services and products lies the customer, with their expectations, needs and product.
That is the main goal when designing our systems and, in so doing, we set ourselves apart from other market players while keeping a special focus on the following:
Design:
- Utmost flexibility: in today's rapidly evolving market, it is more necessary than ever to be able to rely on highly flexible systems and machinery designed to meet our customers' current and future needs.
- A single technology partner: having a single contact person during the key stages of the process, from handling raw materials to packaging, involves working with specialists who can solve the various issues that arise and transfer their knowledge to their customers' staff.
- Tailormade approach: customers have various requirements, but by drawing on its expertise in designing and manufacturing systems and machinery, GEA can meet customer demands promptly and efficiently.
Service:
The extensive network of GEA enables our sales staff and specialist technicians to support our customers at all times and provide assistance at short notice.
In addition, we offer customer service packages such as:
- Health check: one of our specialized technicians will visit the plant twice a year to inspect its condition and maintenance, check operational efficiency, and recommend which spare parts need to be ordered depending on machine conditions (in this day and age, unplanned downtime is a cost that must be absolutely avoided).
- Differentiating service offering with various packages: bronze, silver and gold, with an increasing number of services that can be agreed with the customer in order to keep the costs of routine maintenance and, at higher levels, extraordinary maintenance under control.
According to your vision and experience, what is the key to a successful process in pet food?
Reliability, sustainability and automation.
These three elements are what make the difference in a competitive market such as the Petfood market.
- Reliable machinery, which enables customers to obtain quality product without production downtime to avoid profit loss.
- Sustainability, which is to be achieved by using energy-efficient systems.
- And state-of-the-art automation, which allows the parameters of the system to be promptly adjusted in order to maximize its output.
How do you see medium-term development in the pet food processing area?
Flexibility will become increasingly crucial for making strategic choices regarding products and, consequently, technology as well.
The petfood market is increasingly influenced by trends that are driven by taste preferences as well as dietary and medical/care requirements. Pet food can no longer be considered merely as food, but rather as a supplement to medical treatment that can be used to address animal health problems, and is highly recommended by vets.
What proposals will the company present in terms of innovation in 2024?
When it comes to technological advances, GEA focuses not only on researching new machinery but also on solutions that can improve the current state of the art, so that we can equip our customers with the means to keep up with the latest market trends.
With this approach in mind, GEA is making major investments in sustainability by developing energy-saving solutions that consume less water, as well as in automation by developing sensors which, by incorporating artificial intelligence, will allow customers to make their systems more productive and autonomous.
Source: GEA Group
You could be interested: GEA explores potential of insect protein for animal feed
Interviews
Events
IBERZOO PROPET
11 to 13 March, 2026
Madrid, España
https://www.ifema.es/iberzoo-propet
Simposio CS Petfood & Aquafeed
15 to 16 April, 2026
Pilar, Buenos Aires, Argentina
https://www.cliviosolutions.com/
PET FOOD FORUM KANSAS
27 to 29 April, 2026
Kansas City, Missouri, USA
https://www.petfoodforumevents.com/
interpack
07 to 13 May, 2026
Düsseldorf, Alemania
https://www.interpack.com/
Smart Pet Food Production
11 May, 2026
Sheraton Carlton Nürnberg
https://www.petfoodcompetencenet.com/events/
Interzoo 2026
12 to 15 May, 2026
Nuremberg, Germany
https://www.interzoo.com/en
FENAGRA 2026
12 to 14 May, 2026
Santana – São Paulo
https://www.fenagra.com.br/
XXIV CONGRESO DE PET DE LA CBNA
12 to 14 May, 2026
São Paulo Expo, Brasil
https://www.fenagra.com.br/congresso/cbna-pet/
EXPO PACK México 2026
02 to 05 June, 2026
Ciudad de México, CDMX.
https://www.expopackmexico.com.mx/
VICTAM 2026
02 to 04 June, 2026
Utrecht, Países Bajos
https://victaminternational.com/
VIV Europe 2026
02 to 04 June, 2026
Utrecht, the Netherlands
https://www.viveurope.nl/
Foro Mascotas 2026
24 to 26 June, 2026
Expo Guadalajara, Mexico
https://www.foromascotas.mx/en
Pet South America 2026
12 to 14 August, 2026
São Paulo Expo, Brazil
https://petsa.com.br/
Pet Fair Asia 2026
19 to 23 August, 2026
Shanghai, China
https://en.petfairasia.com/
CIPAL 2026
23 to 24 September, 2026
Buenos Aires, Argentina
https://cipal.com.ar/?lang=en
PETZOO Eurasia
07 to 10 October, 2026
İFM- İstanbul Expo Center
https://petfuari.com/en/
SINPET 2026
15 to 16 October, 2026
Porto Alegre, Brazil
https://www.instagram.com/sinpet2026/
FIGAP 2026
21 to 23 October, 2026
Guadalajara, Jalisco, Mexico
https://figap.com/
Pet Fair South East Asia
28 to 30 October, 2026
Bangkok, Thailand
https://petfair-sea.com/

