Premier Tech
https://www.ptchronos.com/About
Premier Tech is a global leader in bagging, packaging, and palletizing solutions with a rich history spanning over 100 years. The company is dedicated to optimizing operations through world-class packaging systems and the development of innovative equipment designed to enhance the efficiency and safety of processing and packaging operations. Premier Tech's product range includes a wide variety of machinery and equipment tailored for bagging, palletizing, case packing, pallet wrapping, and processing and conditioning equipment.
With a commitment to delivering turnkey solutions, Premier Tech's devoted engineering and construction team works to elevate efficiency, productivity, and innovation for clients across various industries. The company's expertise covers standard and custom solutions within four main sectors: Organics, Industrial, Agriculture, and Nutrition.
Premier Tech prides itself on its global expertise and local presence, boasting offices and manufacturing plants around the world - in North America, Latin America, Europe, Asia, and Oceania. This global network ensures a close and responsive relationship with clients, meeting their needs with precision and care.
The company's dedication to long-term client success is evident in its comprehensive support offerings, including technical support, spare parts, retrofits, a client portal, maintenance programs, and training. Premier Tech is not just about selling equipment; it's about partnering with clients to support the lifecycle and maximize the productivity of their machinery.
Celebrating a century of innovation, Premier Tech cherishes its traditions while looking forward to the next 100 years of growth and advancement. The company invites clients and partners to join in their journey, promising a commitment to progress, quality, and excellence in everything they do.
Products
Company News
Automation
3+ MIN
16/01/2026
Technology for a Sustainable Future: How Automation is Driving Eco-Efficient Packaging in the Pet Food Market
Sustainability is no longer just a brand differentiator; it has become a strategic pillar for the evolution of the global pet food market. Today's consumer is not only looking for the best nutrition for their pets; they also expect the food and its packaging to respect the environment. Sustainability, convenience and responsibility go hand in hand, demanding innovation across the entire production chain, from formulation to packaging, transport and distribution. It is in this context that industrial automation reveals its true value.
Moreover, the humanization of pets is one of the main growth drivers in the global pet care sector. Recently, the global pet care market — which includes food, services and pet products — reached USD 197.6 billion, underscoring the importance of meeting rising consumer expectations.
The Pet Food Packaging Market
The pet food packaging segment continues to show strong momentum. The global pet food packaging market is estimated to have reached USD 11.38 billion in 2024 and is expected to grow at an annual compound rate (CAGR) of 6–7% over the next few years (Global Growth Insights).
This market expansion is driven by key consumer and industry trends such as:
Rising demand for premium products
Preference for sustainable, recyclable, or mono-material packaging
Greater convenience for end users
Broader variety of package formats and sizes
Adopting more advanced and sustainable packaging is no longer just a market expectation — it is also a powerful competitive advantage for brands seeking differentiation. As the pet food market continues to expand, demand for scale, efficiency, and customization grows as well, making automation, quality control, and modern filling and palletizing systems essential for success.
Automation as a Lever for Positive Environmental Impact
Integrating automation transforms sustainability from an intention into measurable results:
Less product and packaging waste
Reduced energy and resources per unit produced
High consistency and repeatability, even with delicate materials
Support for a greater variety of sustainable packaging options
Ability to achieve ESG targets without compromising efficiency
Automation ensures that environmental best practices move hand in hand with operational performance — delivering eco-efficient, reliable, and scalable packaging.
Premier Tech Solutions: Sustainability with Full Efficiency
OML 1140 — Automatic Bagging System for Pre-Made Bags
Compatible with 5 to 50 kg bags
Works with kraft paper, PE, PP, recyclable or mono-material films
High throughput with consistent accuracy
Magazine capacity of up to 600 bags for greater autonomy
Modular design ready for future formats and sustainable materials
APC-1120 — Compact Automatic Palletizer
Stable and secure stacking for protected transport
Flexible setup for different logistics patterns, weights, and bag types
Durable structure with low maintenance requirements
Excellent cost-benefit for gradual automation transitions
Together, OML 1140 and APC 1120 create a complete and eco-efficient packaging line — from filling to pallet — enabling brands to meet market demands sustainably and competitively.
Sustainable Benefits That Strengthen Business Performance
Significant reduction in waste and rework
Lower use of raw materials and product loss
Increased autonomy and continuous productivity
Lower operational and energy costs
Compliance with environmental regulations and market expectations
Enhanced brand reputation with consumers and distributors
Sustainability and performance become strategic partners in growth!
Commitment to the Industry of the Future
At Premier Tech, we design technology that allows brands to scale their business without compromising environmental and social values — promoting innovation, sustainability, and competitiveness.
If your company is ready to take the next step toward a smarter, more conscious supply chain, Premier Tech is ready to support this transition. With the right automation, challenges become new opportunities!
Source: Premier Tech
Market Information
4+ MIN
11/11/2025
Premier Tech: Redefining Excellence in After-Sales
This structure includes lifetime, free 24/7 remote support called WeCare; original spare parts kept in strategically located stocks to meet local demands with shorter lead times; Service Agreements—structured maintenance contracts that make the daily operation of the maintenance team easier; digital tools such as the Customer Portal, as well as Field Services and Retrofit projects—upgrades to ensure safety, quality, and efficiency.
More than delivering modern bagging and automation equipment, Premier Tech ensures continuous, local, and strategic support that protects investments and optimizes performance over the years—a particularly relevant differentiator in the pet food sector, where production is continuous and unexpected downtime can cause major losses.
More than Equipment: A Legacy of Commitment!
With more than 100 years of global history, Premier Tech is a worldwide reference in packaging systems and industrial automation. But what really differentiates the company is not only its technology, it is the way it supports customers even after equipment delivery.
This long-term commitment translates into local investment: the company has two factories in Latin America, located in Brazil and Mexico. This regional presence allows for faster technical support, closer proximity, and, above all, service in the local language of customers, with support in Portuguese and Spanish—a major advantage compared to companies that depend on importing machines and distant teams.
'With these plants, we are able to maintain local inventory that supplies our customers in the region with reduced lead times and guaranteed quality.' – Alexandre Molion, Client Solutions LATAM Manager at Premier Tech
Client Solutions: Complete Support Throughout Your Asset's Lifecycle
The Client Solutions division was restructured with a clear objective: to ensure that customers' equipment operates at maximum performance throughout its entire lifetime.
This team is responsible for all technical services after installation, going far beyond traditional maintenance.
WeCare: Free Lifetime 24/7 Technical Support
Among the services most valued by customers is WeCare, a lifetime, free remote support program available 24 hours a day, 7 days a week. Whether in Portuguese, Spanish, or English, this channel connects customers to qualified technicians who can guide, diagnose, and solve problems quickly, without having to wait for an on-site visit.
The program is guided by the values represented in the acronym DRIVER:
Especially for continuous operations, as is common in pet food production, having reliable 24/7 technical support is indispensable security.
Service Agreements: From Reactive Support to Strategic Planning
While WeCare ensures immediate remote support, Service Agreements take after-sales to another level, offering a strategic, proactive relationship with predictable costs.
The contract allows customers to purchase a package of on-site Technical Service hours for a period, usually annually, with benefits, such as discounts on spare parts, labor, retrofits, and training, as well as technical reports, remote support, and access to the Customer Portal.
With this, customers can:
Schedule maintenance and visits in advance.
Reduce the occurrence of emergency failures.
Ensure greater control of maintenance costs.
Extend equipment lifetime.
Reduce the bureaucracy of managing multiple purchase orders throughout the period.
Customer Portal: Centralization and Efficiency in One Access
Customer Portal is a digital platform that centralizes essential information about maintenance, spare parts, and performance. It allows managers to monitor equipment from one or several plants in a single place, making maintenance planning, decision-making, inventory management, and performance monitoring easier through a unique and intuitive interface.
This digital tool represents an important step in the digitalization of after-sales, enabling greater transparency, organization, and operational efficiency.
Field Services: Proximity and Reliability
Despite all the digitalization, nothing replaces the importance of physical presence. That is why Premier Tech has a team of field technicians who carry out on-site visits for diagnosis, adjustments, and recommendations.
These on-site interventions ensure that equipment is always in optimal operating condition, as well as helping identify critical parts that should be kept in stock, avoiding unexpected downtime.
Retrofit Engineering: Modernization that Extends Lifetime While Ensuring Safety and Quality
Often, replacing an entire piece of equipment is not the most viable solution. With this in mind, Premier Tech offers Retrofit Engineering projects, which upgrade installed systems with new technologies, meeting requirements for safety, quality, hygiene, and productivity.
In addition to extending the lifetime of equipment, retrofits allow production lines to quickly adapt to new market demands, ensuring efficiency and faster return on investment.
Regional Presence that Delivers Concrete Results
While many suppliers still operate with imported machines from Europe or North America, which implies long lead times, high logistics costs, and limited technical support—Premier Tech follows a different strategy: producing directly in Latin America.
With manufacturing units in Brazil and Mexico, the company ensures real proximity to its customers in the region, translated into:
Faster and more effective responses.
Reduced costs and delivery times.
Qualified local technical support.
Service in Portuguese and Spanish.
Projects adapted to regional standards and realities.
More than an operational advantage, this structure represents a genuine commitment to the long-term success of Latin American customers.
'From the moment we generate a sales opportunity to the point where we deliver a project or carry out preventive and predictive maintenance, everything in between is what truly defines Premier Tech.' — Maximiliano Furley, Vice President at Premier Tech
Beyond Delivery: Continuous Partnership
For Premier Tech, delivering equipment is only the beginning. The true differentiator is supporting customers over the years, ensuring that each installed system continues to generate value.
With the Client Solutions division which integrates WeCare, Service Agreements, Customer Portal, Field Services, and Retrofit, the company offers a support network that combines agility, planning, technology, and proximity.
Want to know more?
Get in touch with your local Premier Tech team and find out how we can help boost your plant's performance!
By Premier Tech
Source: All Pet Food Magazine
Interviews
4+ MIN
04/11/2024
The interview: Maximilian Furley
Understanding the 'new' consumer demand that was booming and changing after the pandemic, Premier Tech was in the field, listening to its customer voices, and was committed to making it a reality. Through strategic adjustments in sales coverage, operations, and service support, Premier Tech LATAM has become one of the fastest-growing regions globally. Since 2022, they have seen remarkable growth, with 2023 marking their best year since establishing their first manufacturing facility in Brazil in 2015, followed by Mexico in 2017. - How does Premier Tech incorporate sustainability into its technological advancements and business practices? - Premier Tech is committed to continuously advancing sustainability, embedding it into every facet of our operations. From developing energy-efficient technologies to utilizing recyclable materials and minimizing waste, we design solutions that not only boost productivity but also reduce environmental impact. By supporting a circular economy and extending the lifespan of our products, we are dedicated to building sustainable processes that contribute to a greener future. Our commitment is reflected in both our technological innovations and environmental preservation initiatives, as we strive to make progress every day. - What roles do innovation and research play in maintaining Premier Tech's competitive edge in the technology industry? - Research and innovation are at the heart of Premier Tech's strategy. The company operates advanced laboratories and multidisciplinary teams dedicated to developing new technologies that enable greater automation, precision, and sustainability in industrial processes. By continuously focusing on R&D, Premier Tech stays ahead of market trends such as digitalization and Industry 4.0, offering solutions that not only enhance efficiency but also create long-term value for our clients, while remaining committed to environmental sustainability, keeping Premier Tech at the forefront of the global technology industry. - How do you see technology developing in the pet food industry? - The pet food industry is transforming significantly, with a growing demand for wet and highly customized products. Premier Tech, attuned to these changes, is already developing end-of-line equipment specifically to meet the rising demand for wet products, offering solutions that ensure flexibility and efficiency in packaging processes. Additionally, with a focus on comprehensive customer service, the company invests in technologies that enhance quality, sustainability, and process automation, keeping Premier Tech at the forefront of innovation in the sector. - What are the most significant challenges for the company these days? - One of the biggest challenges faced by the industry is balancing the need to handle a wide variety of SKUs while maintaining operational efficiency. Although some solutions offer flexibility to manage this diversity, they do not always guarantee the continuous efficiency of production lines, which can lead to higher maintenance and operational costs in the long run. At Premier Tech, our focus is on providing robust and reliable equipment that ensures maximum productivity, regardless of the SKU complexity. We are committed to helping our clients keep their operations efficient and competitive, backed by a strong after-sales support system dedicated to their production success. - From your experience, what do you think will be the biggest challenge for the whole industry in the coming years? - The biggest challenge will be adapting to emerging technologies while staying sustainable. The rapid digital transformation, driven by automation, artificial intelligence, and data-driven solutions, is reshaping the future of industries. As companies embrace these advancements, they are also under increasing pressure to adopt more sustainable practices and reduce their environmental impact. Achieving this will require significant investments in innovation and a comprehensive restructuring of industrial operations. Balancing technological innovation, sustainability, and operational efficiency will be a key challenge in the coming years. - What is the company currently working on for the near future? - Premier Tech is constantly investing in innovations that enable greater automation, flexibility, and efficiency. The company is developing new equipment that responds to emerging market demands, such as technologies that support sustainable packaging and more agile production lines. Premier Tech is also integrating AI, connected machines, and robotic solutions into its portfolio, driving even greater advancements in automation and smart manufacturing. Additionally, Premier Tech Systems and Automation has recently launched a new training offering designed to help clients enhance the performance and profitability of their Chronos™ equipment. This training program is part of the company's exploration of innovation, combining both new and existing training modules into a unique commercial offer that provides comprehensive support for clients. These new commercial offers reflect Premier Tech's commitment to value creation, focusing on both tangible and intangible aspects, and reinforcing the foundation of its innovation approach. Source: All Pet Food Magazine
Packaging
3+ MIN
25/07/2022
Premier Tech invests $33M for the construction of a new facility in Montgomery
Through this major investment, Premier Tech Systems and Automation is creating its headquarters for the United States, strengthening its presence in America, and therefore reconfirms its commitment toward its customers and the American market. The construction of this 165 000-square-foot facility began early spring 2022 and will further improve the overall experience for American customers — through the design and manufacturing of innovative end-of-line packaging and palletizing solutions that help increase capacity and optimize manufacturing facilities in the nutrition, industrial, organic and agriculture market sectors. This stronger American presence will enhance the customer experience, easing project execution through proximity for on-site visits and factory acceptance tests. This bright, clean, and safe new installation will include air conditioning and a technical floor allowing equipment to be fully tested according to the actual production parameters required by customers. There will also be an innovation, research and development area as well as a training centre. This facility will serve as a customer solutions hub for the American market, as well as a spare parts distribution centre, which will accelerate the delivery of spare parts for customers in the US. The operations will start gradually as of March 2023 and the moving will be completed at thebeginning of the summer. 'The design of our new facility will allow an increase in production capacity that will sustain our future growth. It will also allow us to better serve the American market,' according to André Noreau, president and chief executive officer of Premier Tech Systems and Automation. 'Team members will have a world-class manufacturing environment and this new construction will become the cornerstone of equipment manufacturing and customer solutions in the United States.' 'We are grateful for a global company like Premier Tech who has committed to invest in Montgomery and deepen their roots with innovative end-of-line packaging and the creation of new jobs for our community,' said Montgomery Mayor Steven L. Reed. Since the launch of the modernization plan in 2020, 55 jobs have been created and 78 have been secured at the current Montgomery site — for a total of 133 production and office team members. The configuration of this new facility could foster further investments that would help double the workforce by 2028. 'We are so honored that Premier Tech has expanded since selecting Montgomery as one of their homes in 28 countries all over the world,' said Montgomery Chamber Chair Cedric Campbell. 'Partnership and teamwork are key to this kind of economic growth, and we are grateful for the impact this kind of investment will have on the entire region.' 'We are proud to welcome Premier Tech to its newest facility in Montgomery County. Its investment showcases that Montgomery is on the world stage for innovation and technology,' said County Commission Chair Doug Singleton. This construction in Montgomery aligns with Premier Tech's commitment to modernize its installations in the United States to enhance the customer experience across the country, strengthen its local footprint by creating jobs and support its growth. Another 12-million-dollar investment is underway for a manufacturing infrastructure project in Salt Lake City as part of this installation modernization initiative. by All Pet Food
Packaging
2+ MIN
14/05/2020
Premier Tech and Bühler Joint Venture Evolved into a Global Partnership
Premier Tech and Bühler Group are now taking their strategic cooperation two steps further. What started with a close collaboration in August 2019, evolved into a Joint Venture in China and ultimately grew to a global partnership for bulk packaging
Global Partnership - Serving the World with high-end packaging solutions
This new global partnership will allow Bühler to access Premier Tech's leading technologies in bagging and palletizing either directly through Premier Tech's facilities for the high-end food feed and grain markets, worldwide, or through the newly created PT-Bühler joint venture in China, serving China and the emerging markets with cost-effective packaging. By leveraging our joint product portfolio, we will extend our commercial offer and better support you with the latest equipment best suited for your market.
'The Global Partnership will serve customers worldwide by building on Premier Tech's recognized know-how in the field of automated packaging technologies while making full use of Bühler's strong international sales and service network,' says André Noreau, CEO of Premier Tech's Systems and Automation business.
Premier Tech and Bühler are bringing their cooperation to new heights by offering adapted state-of-the-art packaging solutions around the globe.
PT-Bühler - Joint Venture covering needs in China and emerging markets
After entering our strategic cooperation last year, Premier Tech and Bülher have worked closely together in the interest of forming a 50/50 joint venture in China that will officially start on July 1, 2020. The aim of the joint venture is to develop and market new cost-effective packaging solutions based on Premier Tech's bagging expertise. Operating in Wuxi, China, PT-Bühler will focus on serving the food and feed markets in China, and emerging markets moving towards cost-effective automation.
'Customers will benefit from significantly more efficient, and even more accurate and food safe packaging solutions thanks to automation technologies developed by PT-Bühler,' says Johannes Wick, CEO of Bühler's Grains & Food business
Attracting talents from both companies, PT-Bühler will benefit from Premier Tech superior packaging expertise and technological leadership in this field, whereas Bühler's contributes with its know-how of high-quality manufacturing and supply chain management in China as well as its digital solutions.
Both Premier Tech and Bühler will offer the joint venture's solutions in their respective markets, with Premier Tech focusing on standalone solutions, and Bühler on turnkey plants.
We are committed to work together in order to make for the best the customer experiences while fully addressing their needs and complement each other in all cases where Bühler and Premier Tech will both be involved in any specific projects.
by All Extruded
Home
2+ MIN
18/06/2019
Premier Tech Sets Foot in Mexico with its Latest Acquisition
Premier Tech is proud to announce the acquisition of the company IDTec Automatización. This first acquisition in Mexico will allow Premier Tech to offer local aftermarket support for Mexican and Latin American companies. Together, IDTec and Premier Tech aim to exceed expectations in terms of client experience especially for technical support, parts deliveries, and preventive maintenance programs on packaging equipment lines. Established in Mexico since 2000, IDTec Automatización is a leading integrator of robotic systems specialized in end-of-line applications and material handling solutions. Consistent with Premier Tech's desire to provide world-class after-sales service, the acquisition of this growing business will allow Premier Tech to pursue the development of its worldwide client experience. Through this acquisition, IDTec – a Premier Tech company becomes the reference in high performance automated systems for Mexican and Latin American companies. Clients of the food and beverage, automotive and consumer industries will gain access to a variety of robotic systems, including bottle handling, pick and place, sacks and bags handling, vacuum lifting and palletizing. 'After positioning ourselves in Brazil in 2015, the only next logical step was to have a local presence in the second largest economy in Latin America – Mexico. We will now have 60 new team members with automation experience where roughly a dozen are accomplished field technicians and engineers. We will be in a better position to serve our large installed client base and deliver our WE CARE guarantee – our client promise,' said André Noreau, President of Premier Tech – Systems and Automation. 'This relationship will allow us to reach new clients and markets by joining one of the world's largest supplier of industrial packaging solutions. This collaborative approach solidifies our commitment to deliver best-in-class solutions to our clients around the world,' said Gerardo Vallejo, General Director at IDTec Automatización. About Premier Tech Premier Tech has been growing its leadership position globally for more than 95 years, driven by the collective power of its 4 500 team members in 27 countries. Leveraging its human capital as well as a deeply rooted Culture revolving around innovation and excellence, Premier Tech focuses its efforts in three core businesses: Horticulture and Agriculture, Industrial Equipment and Environmental Technologies. With 60 team members including sales, service and engineering, IDTec Automatización specializes in the development, design and manufacturing of high quality end-of-line solutions. The company serves a global client base of food and beverage, consumer goods and automotive amongst others. by PremierTech All Extruded
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