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Symrise Pet Food

petfood.symrise.com
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Symrise Pet Food


About company

Symrise Pet Food, part of the Taste, Nutrition & Health segment of Symrise, is the global leader of sustainable high value solutions improving pets’ well-being and owners’ satisfaction. The division provides multiple products and services improving pet food palatability, pet nutrition and pet food protection. Symrise Pet Food is present on five continents with 1,750 employees, 32 industrial sites, and four expert measurement centers with 1,100 cats and dogs.

Symrise Pet Food aims to bring all pets a better life by being at the heart of every eating experience by 2030.


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Company News

Market Information
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2+ MIN

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Symrise Pet Food's palatant plant located in Chapecó – SC obtained the FSSC 22000 Certification

We are pleased to announce that our newest and largest production facility for liquid and powder palatants located in Chapecó-SC, Brazil, has achieved FSSC 22000 certification. This certification is a testament to our commitment to quality, food safety and excellence in pet food production. FSSC 22000 certification is an international recognition granted by the Global Food Safety Initiative (GFSI) that validates the implementation of a robust and effective Food Safety Management System (FSMS). This standard is based on the principles of Hazard Analysis and Critical Control Points (HACCP) and complies with the highest international standards.

    Why is this certification important? For Symrise Pet Food and the pet food industry, achieving FSSC 22000 certification represents a critical step in the commitment to excellence: Customer Trust: Demonstrates to our customers our unwavering commitment to product safety and quality, giving them peace of mind that they are receiving reliable ingredients. Continuous improvement: we implement a management system that allows us to identify and control potential risks, ensuring the safety of our products at every stage of production. Strengthening the supply chain: we reinforce the trust and reputation of our company within the supply chain of the pet food industry. Compliance with international standards: allows us to comply with the most demanding legal and regulatory requirements globally. Pet Food It is proud of this achievement and continues to work to maintain its position as a strategic partner of pet food manufacturers. FSSC 22000 certification is a clear testament to our commitment to food safety and customer satisfaction. Symrise Pet Food is a global leader in high-value, sustainable solutions that improve pet well-being and guardian satisfaction. The company offers multiple products and services that improve palatability, pet nutrition, and pet food protection. Symrise Pet Food is present on 5 continents with 1,750 employees, 32 sites and 4 expert measurement centers with 1,100 dogs and cats.

Source: Symrise AG. 

Market Information
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Supply chain rating: Symrise recognized for climate protection in its supply chain

Symrise has been making efforts for years to ensure that its suppliers increasingly satisfy strict climate protection criteria. 'With more than 5,000 suppliers and widely ramified supply chains, it is essential that we have the right framework conditions in place,' says Bernhard Kott, Chief Sustainability Officer at Symrise. In line with the German Supply Chain Due Diligence Act, the company subjected all its suppliers to a sustainability risk assessment. Moreover, Symrise aims to procure 100 percent of its strategic biological raw materials from completely sustainable sources by 2025. Helmut Frieden, Vice President Corporate Sustainability: 'We have set ourselves other ambitious goals as well. For example, by 2030, we intend to bring the greenhouse gas emissions generated by our own business activities down to net zero.' Just as in the previous year, the Holzminden-based company's commitment earned it a top A grade from the non-profit organization CDP in 2023. 'This excellent result in the rating motivates us to continue our chosen path. In the future, we want to increase the number of suppliers who define their own environmental targets as part of the CDP Supply Chain Program. After all, sustainable raw materials sourcing exerts a substantial impact on our long-term success. More and more customers and consumers are attaching importance to transparency and traceability in the supply chain,' says Bernhard Kott. Symrise assumes a leading role in the supply chain Since 2018, the non-profit organization CDP has used its Supplier Engagement Rating (SER) to evaluate the cooperation between companies and their suppliers regarding climate issues. Some of the assessment criteria include: how the company integrates climate matters into its business strategy, what targets the company has set in terms of reducing greenhouse gas emissions, how high the emissions in the supply chain are (Scope 3 emissions), and how the company incorporates suppliers into its climate protection measures. The Supplier Engagement Leaderboard identifies companies that are actively cooperating with their suppliers on climate protection. An organization's average upstream emissions are around 11.5 times greater than their direct operations. Because of this, organizations have much greater potential to reduce global emissions by influencing their supply chains. 'As a Supplier Engagement Leader, Symrise is demonstrating supply chain leadership, a prerequisite for the transition towards a net-zero, nature-positive future,' says Simon Fischweicher, Director of Supply Chain and Reporter Services, CDP.

Source: Symrise.

Market Information
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5+ MIN

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Symrise Pet Food Eco-friendly plant in Colombia celebrates its 3 years

The factory in Colombia was the first to apply these new standards, including LEED certification, one of the most prestigious certifications of sustainable building systems. Today, the company is proud to celebrate the 3rd anniversary of this plant model.     LEED Certification The factory built in Colombia obtained LEED Gold certification at the beginning of 2022. The Leadership in Energy and Environmental Design (LEED) sustainable building certification system was developed by the U.S. Green Building Council (USGBC) and began implementation in 1993. It currently offers four types of certifications (Certified, Silver, Gold, and Platinum), according to 7 criteria: Sustainable Sites, Energy and Atmosphere, Water Efficiency, Materials and Resources, Indoor Environmental Quality, Regional Priority, and Innovation. Christophe Salaün, General Manager of Symrise Pet Food Colombia, highlights the importance of Symrise Pet Food's choice to follow LEED standards: "Not only is it one of the most widespread green certification systems in the world, it is also one of the most demanding, reflecting Symrise Pet Food's commitment to a sustainable industry that truly preserves the planet's resources." Salaün adds: "Some examples of key actions implemented that meet LEED criteria include rainwater collection and use for sanitation facilities, high-level treatment for liquid disposal, optimization of site energy consumption through specific ventilation systems, heating and lighting, and the installation of photovoltaic systems."   Water and energy Two of the main aspects that contribute to an eco-friendly industry are the efficient use of water and energy saving. In this sense, for the Colombia plant, a water well 173 meters deep was excavated that allows pumping groundwater through its own treatment plant, capable of reintroducing much of the necessary water into the circuit. "In this way, we can reduce the amount we take from municipal water supply plants to the point that today we are taking about 90% of the water needed for production from the well," explains Christophe Salaün. On the other hand, rainwater is collected and used for sanitary facilities and the air purification process. In addition, it is used for irrigation of vegetation planted around and inside the plant. In terms of energy, the installation of 240 solar panels provides the facilities with 13% of the electricity needed. A natural ventilation system generates optimal climate control inside the building, while an intelligent control system monitors the site's water and energy consumption. Green areas on roofs and facades improve air quality, help reduce noise, and save energy. Finally, as environmental compensation, 1,020 trees at least 1 meter high were planted. CO2 emissions were reduced by 33%.   Closer, greener The Colombian plant serves the Andean region, supplying products to Ecuador, Peru, Colombia, and Venezuela. Before its construction, the region received products mainly from Argentina and Brazil. Following the company's motto 'The Closer, the Better,' which aims to be close not only to its customers but also to its suppliers, the Colombian plant saves gas emissions from transport: around 65% of sales are located less than 500 km or less than 8 hours by land transport, while about 52% of customers in the Andean region are in Colombia. The local selection of ingredients also provides a significant reduction of ecological stress in the production of the product – 50% of the raw materials used are in Bogotá. Eco-designed products In addition to setting eco-friendly building standards, Symrise Pet Food developed a tool that measures the environmental impact of the product throughout its production chain. Called the Eco-design Matrix, it evaluates and supports Marketing and R&D teams in improving the environmental impacts of products throughout their life cycle, from supply to delivery to the customer. This tool allows Symrise Pet Food to know the footprint data in each of the four main steps of the product life in which it has influence – sourcing, manufacturing, packaging, and logistics– and from seven environmental impacts: carbon emissions, land use, water use, acidification, abiotic depletion, eutrophication, and particulate matter.   "With the Eco-design Matrix, we found a new driver of innovation," explains Anderson Conejo, LATAM Marketing Manager. "We can now select ingredients and design new products taking into account not only functionality and economic performance, but also environmental impacts over the life cycle." With this tool, Symrise Pet Food is now able to support customers who want to promote the sustainable development of their products. Joint effort After it was confirmed that July 2023 was the warmest month on record, the Secretary General of the United Nations, António Guterres, warned: "The era of global warming is over, and the era of global boiling has arrived." A concerted effort is now essential to combat climate change and achieve truly sustainable development. That is why Symrise Pet Food proposes to make this trip together with all the actors involved in the pet food industry. The challenge is not minor: the growing demand depends on a limited availability of raw materials. On the other hand, regulatory and sanitary restrictions on the production and export of products are another challenge that must be faced. Finally, pet parents today demand natural, ethical, and transparent products. Symrise Pet Food proposes to consider these difficulties as an opportunity for collaboration that not only results in a product of excellence, but that contributes to caring for people, pets, and the planet. Its goal is to work together to bring to market solutions that provide sustainable sourcing, are secure, and generate long-term value. The efforts poured into the Colombian plant have not gone unnoticed: it has recently been nominated for the awards for "Business Environmental Excellence" of the Ministry of Environment of the Municipality of Tocancipá. The local environmental authority reviewed the environmental data (carbon footprint, water, energy, gas, waste management, treatment plants, boiler) and made a tour of the plant. "We were informed that we are going to be nominated for the award for corporate environmental excellence," said Christophe Salaün. This nomination was made by the local environmental authority in November, after visiting all the companies operating in Tocancipá. 'The election will be in early 2024. We hope to have good news', added Salaün.   From this first model experience for the entire Symrise group, Symrise Pet Food is building its new plants (the most recent in Mexico and Brazil) following LEED standards, with the intention of contributing positively to a better world for future generations.     Symrise Pet Food is a global leader in sustainable high-value solutions that improve pets' well-being and owners' satisfaction. The company offers multiple products and services that improve palatability, pet nutrition, and pet food protection. Symrise Pet Food is present on 5 continents with 1,750 employees, 32 sites, and 4 expert measurement centers with 1,100 dogs and cats.   Source: All Pet Food Magazine

Interviews
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7+ MIN

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Interview with Juan Becher, General Manager of Symrise Pet Food in Mexico, about the role of the company in the industry

Based on more than 40 years of experience, Symrise Pet Food has achieved comprehensive knowledge of pets, products and markets, which has allowed it to position itself as a global leader in pet food palatability through its SPF brand. In addition, Symrise Pet Food has extended its offer to pet nutrition solutions with its brand Nutrios, pet food protection solutions with the Videka brand. Symrise Pet Food's ambition is to give all pets a better life by being at the heart of every eating experience by 2030. For Symrise Pet Food, proximity to stakeholders is key, according to the motto: "The closer the better". For this reason, in this 2023 the company continues with its expansion –which already has 31 sites distributed in 4 global regions– and has begun to build a new plant in Mexico, which follows the latest construction standards and puts sustainability at the heart of the factory design and operations. We spoke with Juan Becher, General Manager of the Mexico subsidiary, to learn more about the characteristics of the new plant, the production of pet food in Mexico, the future of the market and the role of Symrise Pet Food in the industry as a global leader.   Juan, can you tell us a little about yourself and Symrise Pet Food in Mexico? Symrise Pet Food began operating in Mexico in September 2004, and I joined the company in April 2005 as Production Manager. I remember that at that time we were really very few: barely 8 employees running the entire company. During the next 10 years, we had many challenges, but without a doubt there were many more satisfactions! In 2015, as the structure was similar to the current organization, I took the responsibility of leading the commercial management of Mexico and Central America; and in 2021, I assumed the position of General Manager of Mexico.   For those of us who do not live in Mexico, could you briefly tell us what is the Mexican pet food market like and what is its current context? Back in 2004, Mexico was the seventh pet food producing country; today we can say that we are the fourth, with around 1,700,000 tons produced in 2022 and according to our internal estimates. We only have very large markets above us, such as the United States, Brazil and China. As in the other countries in the region, Mexico is a country dominated by dogs (small ones mostly), but with a remarkable growth in the cat population. The phenomenon of urbanization is not unknown to us, since almost 25% of the population in Mexico is concentrated in the 3 most important cities. The effects of the pandemic and the war in Ukraine forced all producers to reassess their strategies and adapt them to the "value for money" that is heard so often. Fortunately, the Mexican pet food industry is robust and has a lot of investment behind it, so each kibble produced has the value that pet owners seek when feeding their companions.   What could you tell us about the new plant that you started to build? The new plant will be located in the city of Querétaro, very close to the current one. In 2021 we acquired a 2-hectare piece of land to build the offices and the production plant. In total, we are talking about 6,600 square meters and a total of 4 buildings. Like the new plants in Brazil and Colombia, our plant will have high standards in terms of infrastructure, process technologies and automation, thanks to which we will be able to continue manufacturing the environmentally responsible products that our customers choose and need.   Industry and market knowledge Nobody ignores that Latin America is one of the regions that appreciates pets the most. In addition to being one of the regions with most pets per inhabitant, a recent statistic found that 67% of the people in Latin America prefer their pets to their friends. Symrise Pet Food works with the commitment to contribute not only to the benefit of the pet, but also to the close affective relationship between the pet owner and the pet, who in many cases, is considered as another member of the family.   Juan, what could you tell us about Symrise Pet Food's contribution to the industry? Thanks to our commercial and productive network around the world, we have a comprehensive knowledge of the local manufacturer and its needs, but also of the pet owners and their pets, who are always looking for new and better products. These three, without a doubt, are the main players in the pet food industry and the ones that make the wheel of our industry turn. In our almost 20 years of presence in the Mexican market, we have always considered it important to listen to them and find solutions that meet their expectations. When we talk about food for our beloved pets, it is extremely important to provide confidence and safety at all times: from the moment before the reception of raw materials to the dispatch and delivery to the customer. The plant and our work teams support the pet food industry by offering the highest quality and food safety globally, to meet (and exceed) everyone's expectations. Through our Aplicalis team, we go beyond the simple delivery of products and provide our clients with more than 40 years of experience and leadership in the palatability market to improve both their production processes and the application of palatants. In short, we help them produce that food or treat that they thought of and want to launch on the market.   The importance of sustainability Symrise Pet Food was born from the desire to value by-products, which is why from its origins it has included sustainable development in its strategy. Its roadmap is based on four pillars: Footprint (to minimize the environmental footprint throughout the value chain), Innovation (to maximize the social and environmental performance of products), Sourcing (to maximize the sustainability of the supply chain and raw materials) and Care (to improve the well-being of employees and the local community). Through them, the company seeks to improve its performance in various areas to achieve the goals set by the United Nations for 2030, with special attention to the challenge of reaching 2030 while being neutral with respect to the emission of greenhouse gases.   We asked Juan Becher to elaborate on the value of sustainability and Symrise Pet Food's commitment in this regard. You mentioned responsibility with the environment before, something key in the current situation of the planet. How important do you think sustainability is today in the Mexican pet food market? In my opinion, in 2023 all companies in the industry should consider sustainability as an indispensable factor when planning their activities and processes. Although broadly speaking the pet food industry has its origins in the revalorization of by-products, technological advances and access to information have made it clear that the traditional ways of producing must change. At Symrise Pet Food we have a tool that has added a lot of value to our products and, consequently, to pet food and its industry: the Ecodesign Matrix. With it we measure the environmental impact of a product before and after its production; we measure the impact of our raw materials and ingredients, their transportation and later the impact of transporting our products to the customer. In this way, we can develop alternatives with the same palatability performance, but with a substantial improvement in environmental impacts. Currently, the big players are the millennials (generation Y) and, although they are not yet mature in terms of income, they are the biggest group of owners of pets and are very involved in caring for the environment. They seek to guide their consumption towards truly responsible brands that face the new challenges of industrial design. Now, answering your question, I think that the Mexican market is giving it the corresponding importance. Thanks to our close contact with almost all pet food producers, I know that they are working to develop more and better products that are ethical and environmentally responsible. According to Mintel, in 2018, 10% of the products launched in the Mexican market had one or more claims in the "Ethical and environmental" category, and in 2022 we were in the order of 21%. We are certainly going on the right path.   How do you see the market in Mexico and our region 10 years from now? Since I started working in the industry, I have not ceased to be surprised by the growth and maturation that it experiences year after year. Our new plant is designed with the market of the next 10 years in mind; a much more robust, developed market with a greater offer of wet products and treats, both for dogs and cats. The idea of outstanding eating experiences, natural ingredients and functional foods that improve the lives of pets will be determining issues for their owners, as they have been for several years.   Thank you very much Juan for your time. Would you like to add anything else to close? First of all, I want to thank our clients who trust us every day and know that we put all our effort into giving them the best solutions to their needs; without them we would not be the undisputed leaders in palatability. Secondly, and no less important, I would like to thank you for spreading the word about everything we do at Symrise Pet Food, as well as spreading what our colleagues and clients do. I think it is essential to do, but you also have to make it known. Developing the pet food industry and modifying the forms of production is everyone's work and commitment. By: Symrise Pet Food Source: All Pet Food Magazine  

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Pedro Bermudes

Ventas LATAM