The first conversational AI for the veterinarian sector arrives in the UK

AITEM S.r.l., spin-off company of Dumarey Automotive Italy Spa and specialized in generative AI, announces the launch of LAIKA, the first artificial intelligence platform developed specifically for supporting veterinarians in clinic management and daily decision-making processes. Already active in the Italian and French markets, LAIKA now makes its entry into the United Kingdom. Moreover, thanks to AITEM's admission into the vHive Animal Health Incubator, a strategic alliance between Zoetis and the University of Surrey, partnered with SETsquared, LAIKA will be able to count on the support of industry experts and ensure a presence in the UK.

«LAIKA is characterized for being the expert conversational agent verticalized for the veterinary industry, based on a combination of AI language models known as Large Language Models (LLM) in order to obtain immediate answers to clinical questions posed by veterinarians, in outpatient and emergency room settings». Davide Tricarico, CTO of AITEM, explains. Developed to optimize time management and enhance the resources and skills of individual veterinarians, LAIKA is the result of a collaboration between experienced AI engineers and veterinary professionals: in fact, it is a patented system, continuously updated and already tested by more than 100 medical directors.

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During this era in which artificial intelligence is changing in a significant way working methods, representing an increasingly relevant element in various fields, including veterinary medicine, LAIKA aims to support in simplifying daily activities, especially in high-pressure settings such as hospitals, where speed and accuracy are crucial. LAIKA is able to provide real-time consultative suggestions, such as anamnesis, the choice of therapies, the definition of diagnostic procedures, the analysis of test results and causes, and the formulation of differential diagnoses. By supporting veterinarians in the analysis of clinical data, it allows them to focus on defining targeted treatment plans, providing valuable support in clinical related decision, acting as a complementary tool and not a substitute of a professional judgment.

«Every day, veterinarians around the world are dedicated with the utmost effort to taking care of animals. They face complex decisions, bearing the responsibility of patients' lives on their shoulders, and often live with the pain of not being able to save each of them.» - explains Massimiliano Melis, COO of AITEM. «Between 1979 and 2015, according to data from the U.S. CDC National Center for Health Statistics published in 2019, close to 400 veterinarians died by suicide and almost 60% experienced work-related stress, anxiety or depression so severe that they required professional help. That's why we created LAIKA: a knowledgeable AI colleague that helps them make the hardest decisions, manage their workload, and ensure that every patient receives the best possible care. Basically, an ally who takes care of them while they take care of others.» This is the concept of LAIKA.

LAIKA will be showcased at booth S3 – S15 S58 at the London VET Show on 14 and 15 November 2025, where it will be possible to interact with LAIKA and get a preview of the new technology being developed.

About us

LAIKA was born in 2022 with the aim of supporting veterinarians in taking care of their patients, simplifying their work, and thus reducing the extremely high burnout levels in the sector. An ambitious project, which was born thanks to the close collaboration between expert engineers in artificial intelligence and the best specialists in the veterinary field.

LAIKA is developed by AITEM SRL, specialised in generative AI and a spin-off from Dumarey Automotive Italia Spa, part of the Dumarey group, known for creating technologically advanced systems. Thanks to this union of competencies, we have created the veterinary colleague who can provide more insights and a deeper perspective on various topics for the well-being of dogs and cats.

Source: LAIKA