For the commercial sector in the pet food industry, this 'silent innovation' can be an endless source of opportunities to enhance products, optimize costs, and meet consumers' changing demands. Often, innovations require little effort and have a high impact.


The Production Process as an Inspiration Source


Each stage of the production process—from ingredient selection to the final packaging—is an opportunity to innovate with little effort and high impact. By understanding the details, the commercial area can identify areas that require improvement, which are often unseen.

 Types of low effort and high impact innovation:
 

  • Optimize grinding: Adjusting the size of ingredient grinding enhances digestibility and reduces waste. It has a substantial impact on pet health and consumer satisfaction, despite not requiring big investments.
     
  • Modify textures: By adjusting extrusion or baking features, the kibble texture can be modified to make food more appealing, according to pets' preferences. Everything without the need for new equipment.
     
  • Add functional ingredients: Small quantities of functional ingredients, such as probiotics, prebiotics, or antioxidants, enhance digestive health, the immune system, and coat health in pets. Adding these ingredients is easy. Accurate communication can be beneficial when commercializing products. 
     
  • Improve packaging: Using more sustainable packaging, e.g., recyclable or biodegradable bags, can reduce the environmental impact and attract more aware consumers. This does not require major changes to the process but can positively impact the brand image. Improving the bagging percentage or resizing bags to be logistically efficient can result in considerable operational savings.
     
  • Personalized rations: Offering food in individual rations or resealable packaging eases pet food nourishing and reduces waste—it can be made by adjusting the packaging process without modifying formulation. Revising the sales unit for retailers can balance working capital and inventory management in sales points.


Identifying Innovation Opportunities

 

  • Close observation: Visiting production plants, looking at the process, and conversing with operators—experts in subprocesses—can show improvement areas that cannot be seen from the office.
     
  • Data analysis: Analyzing production data, consumers' requests, and buyers' comments can identify patterns and trends for innovation.
     
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  • Benchmarking: Understanding products and processes from the competition inspires new ideas and reveals which areas companies can improve.
     
  • Brainstorming: Organizing brainstorming sessions with multifunctional equipment—from the plant to sales—results in a wide range of innovative ideas.


Benefits of Low Effort and High Impact Innovation

 

  • Continuous progress allows the company to continuously improve its products and processes without requiring huge investments.
  • Competitive advantage drives differentiation and helps satisfy changing consumer needs.
  • Cost reduction results in savings of materials, energy, and labor.
  • Client satisfaction enhances product quality and consumer experience.


Conclusion


Innovation that requires little effort and high impact is a long-term winning strategy for the pet food industry. With a profound understanding of the production process, the commercial area generates a series of creative ideas that enhance products, optimize costs, and satisfy consumers' needs. In a competitive market, the key to long-term success is this silent innovation.
 


By Felipe Martinez R.
Source: All Pet Food Magazine

About the author

Felipe Martínez R.

Current role related to the industry:  Funder of Pet-Visory, a company dedicated to projects and consultancy aimed to add value in the pet ecosystem (www.pet-visory.com).   Partner and Leader at PetMatch.cl, an adoption platform that brings together foundations/shelters to people, and people with foundations/shelters.   Business Executive with 19 years of experience in multinational consumer packaged goods companies (Procter & Gamble, PepsiCo, Henkel y Nestlé). He started his career in marketing and sales, eventually moving up the ranks to general management.    He has worked in different product categories: baby diapers, personal care, consumer adhesives, and constructive solutions, human food, and pet food.    His experience includes everything from managing S&OP processes, strategic planning, and functional Marketing and Sales management to general or business management with complete responsibility for P&L.   In 2017, he joined Nestlé Purina Chile as Head of Marketing, and in 2018, he participated in the commissioning of the pet food facility in Teno, Región del Maule, Chile, gaining deep knowledge of the production chain and eventually transforming the business from being an importer to a producer and exporter. From 2020 to 2021, he worked as Head of Sales and Commercial Development at Nestlé Purina Perú. Later, he worked as Head of Sales at Nestlé Purina Chile. His final role was General Manager between 2023 and 2024.    Author of Why (I believe) Petcare is the best CPG category (and other thoughts), the on-boarding and go-to handbook for anyone working in the pet ecosystem. Available in English and Spanish for Kindle in Amazon: https://www.amazon.com/author/fjmartinezr    Chilean by birth, but raised in Puerto Rico.    Married, 3 children and pet parent to Mona, a 1 year-old Jack Russell Terrier.


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